Here are some important queries about our bottles.

Our bottles are made of 18/8 stainless steel, double-walled insulated, with a high-temperature baked-on satin enamel coating.

Our bottles can keep your drink cold for up to 24 hours and your coffee or tea hot for up to 12 hours.

Yes, our bottles are BPA-free and Phthalate-free, ensuring that you enjoy a safe and healthy drink.

Yes, our bottles are designed to be suitable for carbonated drinks, and the double-walled insulation will keep them cold for longer.

You can clean your bottle by handwashing it with warm, soapy water. Do not use bleach or abrasive cleaners that can damage the bottle's finish.

No, we do not recommend putting your bottle in the dishwasher, as the high heat and harsh detergents can damage the bottle's finish and insulation.

No, we do not recommend microwaving your bottle, as it can damage the insulation and cause the bottle to leak.


Here are some important queries about our shipping.

We offer standard and expedited shipping options. Standard shipping usually takes 5-7 business days, while expedited shipping takes 2-3 business days.

Shipping costs vary depending on the shipping option selected and the destination. Shipping costs will be calculated at checkout.

Yes, we offer international shipping to select countries. Shipping costs and delivery times vary by destination.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier's website.

If your order is lost or damaged during shipping, please contact us at [insert contact information] and we will do our best to resolve the issue as quickly as possible.


Here are some important queries about returns.

We offer a 30-day return policy for all our products. If you are not satisfied with your purchase, you may return it within 30 days for a full refund.

To initiate a return, please contact our customer service team at [email address] or [phone number]. They will provide you with instructions on how to return your item.

The customer is responsible for the return shipping cost, unless the item received was defective or incorrect.

Once we receive your return, it can take up to 5 business days for us to process your refund.

Yes, we do offer exchanges. Please contact our customer service team to initiate an exchange.

If your item arrives damaged or defective, please contact our customer service team immediately. We will provide you with a prepaid shipping label to return the item and issue a replacement or refund.